Return & Exchange Policy
We offer a 7-day return or exchange window on most products.
Return/Exchange Eligibility:
– Request must be made within 7 days of delivery
– Product must be unused, unwashed, and returned with original tags and packaging
– No returns on worn, damaged, washed, or late-returned items
Exchange Policy:
– Size exchange only (no design or color swaps)
– Subject to availability
– Processed within 5–7 days
Returns (Prepaid Orders Only):
– Reverse pickup will be arranged where possible
– Once post-QC (Quality check) approval, your refund will be proceed with in 4 to 7 working days.
– No refund of full payment unless under special conditions
Non-Returnable Items:
– custom items, final sale/clearance stock
Overview
Refunds & Refund Amount Deduction
We strive to ensure a smooth and transparent refund process for all our customers.
✅ Refund Timeline:
- Once we receive the returned product, it undergoes a mandatory quality check.
- If the item passes the quality check, your refund will be processed within 3–4 working days.
💰 Refund Amount Deduction:
- A ₹59 deduction will be applied to the refund amount.
- This amount accounts for the delivery charges originally covered by us during dispatch.
- Since the cancellation/return is initiated from your side, this logistics cost is non-refundable.
🔁 Mode of Refund:
- Refunds will be issued in the original payment method.
Note: Full refunds to the original payment method (Card/UPI/Net Banking) will only be applicable in rare situations such as failed delivery or cancellation initiated by Series Clothing.
Need help?
Contact us at seriesclothingofficial01@gmail.com for questions related to refunds and returns.