Series Clothing – Terms & Policies
Below is our brand policies explained clearly. Read carefully
1. Brand Terms & Conditions
– By using www.seriesclothing.com, you agree to all terms outlined here.
– All visuals, logos, designs, graphics, and content on this site are the intellectual property of Series Clothing and may not be reused without written consent.
– Unauthorized use may lead to legal action.
2. About Series Clothing
Series Clothing was born from a simple idea — that clothes should do more than just look good. They should tell stories.
Every drop we release is part of a series — a collection built around a mood, a moment, or a mindset. Whether it’s inspired by emotion, culture, nostalgia, or the streets, each design carries its own voice. We believe in style with meaning, and we craft each piece to connect deeper — with you, your vibe, and your journey.
From bold graphics to powerful storytelling, Series is for those who wear their feelings, their fire, and their identity — out loud.
This isn’t just fashion.
This is your Series.
3. Shipping & Delivery Policy
Order Processing:
– Orders are dispatched within 24–48 hours (excluding Sundays/public holidays).
– You’ll receive a tracking link once your order is shipped.
Estimated Delivery Times:
– Metro Cities: 4–6 business days
– Tier 2/3 Cities: 6–7 business days
– Remote Areas: Up to 10 days
Shipping Charges:
– Free shipping on prepaid orders over ₹499
– Orders below this value may have a small shipping fee.
– COD available with a small handling fee based on location.
Delivery Partners:
We ship using trusted logistics like Delhivery, Bluedart, and Xpressbees for speed and reliability.
3. Return & Exchange Policy
We offer a 7-day return or exchange window on most products.
Return/Exchange Eligibility:
– Request must be made within 7 days of delivery
– Product must be unused, unwashed, and returned with original tags and packaging
– No returns on worn, damaged, washed, or late-returned items
Exchange Policy:
– Size exchange only (no design or color swaps)
– Subject to availability
– Processed within 5–7 days
Returns (Prepaid Orders Only):
– Reverse pickup will be arranged where possible
– Once post-QC (Quality check) approval, your refund will be proceed with in 4 to 7 working days.
– No refund of full payment unless under special conditions
Non-Returnable Items:
– custom items, final sale/clearance stock
4. Cancellation Policy
– You can cancel your order before it is dispatched.
– Orders cannot be cancelled once shipped or out for delivery.
– If you cancel a prepaid order before dispatch, refund will be processed in 3–5 working days.
5. Refunds & Refund Amount Deduction
We strive to ensure a smooth and transparent refund process for all our customers.
Refund Timeline:
- Once we receive the returned product, it undergoes a mandatory quality check.
- If the item passes the quality check, your refund will be processed within 3–4 working days.
Refund Amount Deduction:
- A ₹59 deduction will be applied to the refund amount.
- This amount accounts for the delivery charges originally covered by us during dispatch.
- Since the cancellation/return is initiated from your side, this logistics cost is non-refundable.
Mode of Refund:
- Refunds will be issued in the original payment method.
Note: Full refunds to the original payment method (Card/UPI/Net Banking) will only be applicable in rare situations such as failed delivery or cancellation initiated by Series Clothing.
6. Wash Care & Fabric Info
To maintain your Series garments:
– Wash inside out in cold water
– Avoid bleach and strong detergents
– Do not iron on print or embroidery
– Air dry in shade; avoid tumble drying
All products undergo multi-step quality checks before dispatch.
7. Legal & Jurisdiction
– Any disputes are subject to the laws of India.
– Jurisdiction will lie with the courts of [Your City], India.
– Series Clothing reserves the right to update policies without prior notice. Please check this page regularly.
8. Customer Support
We’re here to help you with any issue related to orders, returns, or queries.
– Email: seriesclothingofficial01@gmail.com
– WhatsApp / Call: +91-9131870470 – Timings: Mon–Sat, 10 AM to 6 PM
– Instagram DM: @seriesclothing.com
We usually reply within 24–48 hours on working days.